Overview
ServiceFlow ("we", "us", "our") operates the serviceflowhq.app platform. This Privacy Policy describes how we collect, use, and protect your information when you use our service.
Information We Collect
We collect information you provide directly when you create an account and use ServiceFlow:
- Account information: name, email address, company name
- Business data: clients, projects, quotes, estimates, invoices, and payment records you create
- Usage data: how you interact with the platform, feature usage, and session information
How We Use Your Information
- To provide and maintain the ServiceFlow platform
- To send transactional emails (invoices, quotes, reminders) on your behalf
- To improve our service and develop new features
- To communicate important updates about your account
Data Security
We use industry-standard security measures to protect your data, including encrypted connections (TLS/HTTPS), secure password hashing, and access controls. Your business data is stored in isolated database schemas and is not shared with other users or accounts.
Data Sharing
We do not sell your personal information. We share data only when:
- You direct us to (e.g., sending an invoice to your client via email)
- Required by law or legal process
- Necessary for our service providers to operate the platform (e.g., email delivery via Resend)
Your Rights
You can access, update, or delete your account data at any time through the ServiceFlow dashboard. To request a full data export or account deletion, contact [email protected].
Cookies
ServiceFlow uses essential cookies and local storage for authentication and session management. We do not use third-party tracking cookies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.
Contact
If you have questions about this Privacy Policy, contact us at [email protected].